The second-hand marketplace Shoppers Voice Displeasure Over Sizing Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Updates
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods following member complaints.
